Privacy Policy
Privacy Policy
Privacy Policy
Effective Date: [6/27/26]
Who We Are
PDR is a hospitality sales support agency based in New York State, United States. PDR helps hospitality groups, restaurants, hotels, private dining rooms, and event venues sell more private events through outreach, follow-up, reporting, CRM hygiene, AI-supported operations, and sales support systems.
If you have questions about this Privacy Policy or PDR’s privacy practices, contact hello@thepdragency.com.
Information We Collect
PDR may collect information in the following categories, depending on how you interact with us:
Information submitted through forms, such as name, email address, phone number, company, venue, message, and sales needs.
Business contact information collected during outreach, such as name, role, company, email address, phone number, LinkedIn or public business profile, and company details.
Website usage information, such as pages visited, browser type, device information, approximate location, referral source, and interactions with the site.
Information provided during sales conversations, onboarding, or client work.
Information from third-party business tools, CRM systems, event sales platforms, and publicly available sources.
How We Use Information
PDR may use information to:
Respond to inquiries.
Evaluate whether PDR is a fit for a hospitality group, restaurant, hotel, private dining room, or event venue.
Provide sales support services.
Build outreach, follow-up, reporting, and AI-supported operations.
Manage client relationships.
Improve the website and services.
Send relevant business communications.
Maintain records, security, and legal compliance.
AI-Supported Operations
PDR may use AI-supported tools and automation to help organize information, support outreach workflows, analyze sales activity, draft or improve communications, summarize data, and improve operational efficiency.
AI-supported tools are used as part of business operations. They are not intended to replace human review where judgment, relationship context, strategy, or client-specific decisions are required.
Cookies, Analytics, and Tracking
The website may use cookies, analytics tools, pixels, or similar technologies to understand site performance, visitor behavior, and marketing effectiveness.
Visitors can usually control cookies through their browser settings. If you disable cookies, some parts of the website may not function as intended.
How We Share Information
PDR does not sell personal information in the ordinary sense. PDR may share information when reasonably necessary for business operations, client services, or legal obligations, including with:
Service providers and software vendors.
CRM, email, analytics, automation, and hosting providers.
Contractors or team members working on PDR services.
Clients, when necessary to provide agreed services.
Legal, accounting, or compliance advisors.
Authorities if legally required.
Data Security
PDR uses reasonable administrative, technical, and organizational safeguards designed to protect information. No method of internet transmission or electronic storage is completely secure, and PDR cannot guarantee absolute security.
Data Retention
PDR keeps information only as long as reasonably necessary for business, service, legal, accounting, operational, or legitimate recordkeeping purposes.
Your Choices
You may contact PDR at ray@thepdragency.com to:
Request access to information.
Ask for corrections.
Request deletion where appropriate.
Unsubscribe from marketing emails.
Ask questions about privacy practices.
State Privacy Rights
Privacy rights may vary by state or jurisdiction. Residents of certain states may have additional rights depending on applicable law.
Where applicable, California residents may have additional rights regarding access, deletion, correction, and opting out of certain sharing or sale of personal information.
Children’s Privacy
PDR’s website and services are intended for business users and are not directed to children under 13.
Third-Party Links
The website may link to third-party sites. PDR is not responsible for the privacy practices, content, or security of those third-party sites.
Changes to This Policy
PDR may update this Privacy Policy from time to time. When changes are made, PDR will update the effective date shown at the top of this page.
Contact
For privacy questions, contact:
hello@thepdragency.com
Who We Are
PDR is a hospitality sales support agency based in New York State, United States. PDR helps hospitality groups, restaurants, hotels, private dining rooms, and event venues sell more private events through outreach, follow-up, reporting, CRM hygiene, AI-supported operations, and sales support systems.
If you have questions about this Privacy Policy or PDR’s privacy practices, contact hello@thepdragency.com.
Information We Collect
PDR may collect information in the following categories, depending on how you interact with us:
Information submitted through forms, such as name, email address, phone number, company, venue, message, and sales needs.
Business contact information collected during outreach, such as name, role, company, email address, phone number, LinkedIn or public business profile, and company details.
Website usage information, such as pages visited, browser type, device information, approximate location, referral source, and interactions with the site.
Information provided during sales conversations, onboarding, or client work.
Information from third-party business tools, CRM systems, event sales platforms, and publicly available sources.
How We Use Information
PDR may use information to:
Respond to inquiries.
Evaluate whether PDR is a fit for a hospitality group, restaurant, hotel, private dining room, or event venue.
Provide sales support services.
Build outreach, follow-up, reporting, and AI-supported operations.
Manage client relationships.
Improve the website and services.
Send relevant business communications.
Maintain records, security, and legal compliance.
AI-Supported Operations
PDR may use AI-supported tools and automation to help organize information, support outreach workflows, analyze sales activity, draft or improve communications, summarize data, and improve operational efficiency.
AI-supported tools are used as part of business operations. They are not intended to replace human review where judgment, relationship context, strategy, or client-specific decisions are required.
Cookies, Analytics, and Tracking
The website may use cookies, analytics tools, pixels, or similar technologies to understand site performance, visitor behavior, and marketing effectiveness.
Visitors can usually control cookies through their browser settings. If you disable cookies, some parts of the website may not function as intended.
How We Share Information
PDR does not sell personal information in the ordinary sense. PDR may share information when reasonably necessary for business operations, client services, or legal obligations, including with:
Service providers and software vendors.
CRM, email, analytics, automation, and hosting providers.
Contractors or team members working on PDR services.
Clients, when necessary to provide agreed services.
Legal, accounting, or compliance advisors.
Authorities if legally required.
Data Security
PDR uses reasonable administrative, technical, and organizational safeguards designed to protect information. No method of internet transmission or electronic storage is completely secure, and PDR cannot guarantee absolute security.
Data Retention
PDR keeps information only as long as reasonably necessary for business, service, legal, accounting, operational, or legitimate recordkeeping purposes.
Your Choices
You may contact PDR at ray@thepdragency.com to:
Request access to information.
Ask for corrections.
Request deletion where appropriate.
Unsubscribe from marketing emails.
Ask questions about privacy practices.
State Privacy Rights
Privacy rights may vary by state or jurisdiction. Residents of certain states may have additional rights depending on applicable law.
Where applicable, California residents may have additional rights regarding access, deletion, correction, and opting out of certain sharing or sale of personal information.
Children’s Privacy
PDR’s website and services are intended for business users and are not directed to children under 13.
Third-Party Links
The website may link to third-party sites. PDR is not responsible for the privacy practices, content, or security of those third-party sites.
Changes to This Policy
PDR may update this Privacy Policy from time to time. When changes are made, PDR will update the effective date shown at the top of this page.
Contact
For privacy questions, contact:
hello@thepdragency.com